A Proof of VoIP Efficiency

Then consider Voice over IP (VoIP Service Provider). Today this low-cost IP alternative to traditional wireline telephone service is being sold to large corporations and consumers, but not to SMEs. The reason? Large corporations spend millions of dollars annually on publicly-switched telephone calls. If they can save money by installing their own VoIP corporate voice networks, they are willing to pay to install it. Meanwhile, consumers leave it to third-party vendors to invest in VoIP technology, reaping the benefits by signing up to such services for a low monthly flat rate.

Falling in the middle are SMEs; too small to afford to build their own custom VoIP networks, and too large to ride on the coattails of consumer VoIP offerings. Clearly, there is a market here that is waiting to be tapped, and companies are emerging hoping to tap into this fast growing and lucrative market.

SMEs want and need the same kind of telecom solutions that large corporations enjoy; such as low-cost international calling, fast-access conference tele-hookups, reliable corporate voice communications, and the ability to work collaboratively with other offices online in cyberspace. And those companies able to deliver and then integrate these services at affordable prices will flourish.

VoIP is crucial to making this happen, because it provides the low-cost platform to carry these services economically. This said, VoIP is only the platform: it is the combination of powerful equipment and innovative products that makes Fortune 500-style services targeted to SMEs possible. This is precisely the kind of combination that my company, Telvita, has chosen to offer. Voice solutions are only meaningful if they empower businesses to re-invent their services, as well as improve their customer and vendor relationships etc.